For shop owners

Two calls a month.
We sit in your real process.

I sit with shop owners on the job they already run. You approve anything that goes public.

Shop office desk at night with a spreadsheet, invoices, and a handwritten job list under a brass lamp

If you are the bottleneck, this is the lane

HVAC, auto repair, a small hotel, bookkeeping, a 10-person agency, a shop with a messy inbox. Same engagement. Not eBay listing typing.

This is for you if

  • You will sit two 45-minute calls a month
  • Admin eats 8+ hours a week (mail, follow-ups, spreadsheets, callbacks)
  • You already pay for ChatGPT, Claude, or Gemini, or you are drowning without it
  • You will approve anything a customer might see

Wrong page if

  • You want an unattended receptionist or a bot that talks to customers alone
  • The pain is typing eBay listings ($2.50 / $5)
  • You sell AI tools yourself
  • You will not fill an intake before the first call

Audit the job. Cut fat. Then one skill.

Most of the work is watching the real process and deleting steps that should not exist. Automation comes last, on a path that already works.

Audit

Screen-share the real path

Who owns it, which tool, where the data lives, whether it can connect. Plumbing, not slogans.

Cut

Remove steps that need not exist

One home per fact. If two people retype the same number, we pick a source of truth.

Build

One skill, draft first

A written skill plus one good example. Nothing auto-sends. We test on a real run, then you keep the log.

Hand-drawn process map on cream paper under a gold lamp, boxes and arrows with steps crossed out

Front door

Start with one written process

Two calls a month

Quoted

After the audit, if the hours are real. Two 45-minute calls plus async. Monthly number is named for your shop, not copied from someone else's rate card.

  • Recap in writing after each call
  • A folder of what was built (countable, not adjectives)
  • You can stop. You keep the files

Need one workflow built and nothing else? Say so on the form. That is a separate quote.

Listings are a different page. Text $2.50, styled $5, monthly listing help from $29: eBay services. Do not mix those with this.

Worn shop counter with a landline, clipboard work orders, and a laptop under a shop light

Between calls, the log does the talking

After each call you get a recap: what we saw, what was built, your next step, mine. The folder is the retention tool. Hours saved are counted only after a production run, not from a demo.

I work from Carbondale, PA. Northeast US shops first. You do not need to be a salvage yard.

Tell me the one job that eats the week

No account. I reply at the email you give. Empty form, no call.

Straight answers

Is this the eBay listing service?

No. If the pain is typing listings, that is eBay services at $2.50 text / $5 styled. Concierge is for the owner who will sit two calls a month on a repeatable process.

What is the $49 audit?

A written page of one process: who owns each step, where the data lives, what to cut, and a quote if a build is worth doing. It is not a chatbot install.

Do you replace my receptionist?

No. I will not sell an unattended bot that answers customers without you. Drafts first. You approve anything public.

Do I need Claude Cowork or a new app?

No. We use what you already have when it works. A desktop click tool, a script, or a simple trigger. I do not force a stack.

How much is the monthly work?

Quoted after the audit, once we know the hours. I do not publish a monthly number on this page.

Do you need my passwords?

Not on day one. We start with a screen-share of the real process. Access is granted later, by you, and you can cut it.

Name the job. I will say if it is a fit.

$49 written audit of one process. Monthly work is quoted after that. No public mailbox; the form is the handoff.

I do not promise hours saved from a demo. Count starts after a production run. Terms on the service terms page.